Magnetic Slots at a glance: what we run and how it works for you

The essentials first: who we are and what you can expect from us.

What these pages cover, and where they stop

Here we introduce Magnetic Slots as a whole. Single topics, such as each bonus stage, every cashier route or account security, have their own dedicated pages; the overview simply ties them together, so a newcomer knows what to expect before signing up.

We describe the games by category and by the studios behind them, the ways money comes in and goes out, the welcome package and the support routes. We keep figures together with the condition they belong to, so no number stands apart from its rule.

You will not find advice on how much to play or any promise of winnings. Every game result comes down to chance, and our responsible gambling section covers the tools that help you stay in control.

Protecting your account and your devices

Much of your account security sits in your own hands. Choose a password you use nowhere else, and change it straight away if you suspect anyone has seen it. Protect the e-mail account linked to your Magnetic Slots profile as well, with a strong password of its own.

On a shared computer or tablet, sign out when you finish and avoid saving the password in the browser. Keep the phone or tablet you play on locked with a code, and install system and browser updates when they arrive.

Never pass your login details to anyone, including someone who claims to work for us. A genuine account question can be answered without your password.

Reaching our support team

Two routes connect you with us, and a little preparation speeds up either one:

• Live chat, staffed around the clock, for questions you want to settle in conversation.
• E-mail, for longer questions that need more detail.
• Before you write, have the e-mail address of your account ready, plus the amount, method and rough time of any payment you are asking about.

Our welcome package in three stages

The package spreads up to €1,500 and 250 free spins across your first three deposits, each of at least €20:

• First deposit: 100% up to €500 plus 150 free spins.
• Second deposit: 55% up to €500 plus 100 free spins.
• Third deposit: 100% up to €500, without free spins.
• Wagering: as a rule, the bonus amount carries 35x wagering. Free-spin winnings usually carry 35x wagering too.
• Time and stake: the welcome wagering usually runs for 7 days. As a rule, the maximum bet while a bonus is active is €5.

Your first steps with us

A few checks make the start smoother:

• Decide on your deposit route before you begin, whether a card, a wallet such as Skrill or Revolut, or one of the four cryptocurrencies.
• Make each welcome deposit at least €20 if you want the matching stage.
• Remember that ordinary deposits usually start at €10.
• Plan withdrawals with the €1,000 daily and €3,000 weekly ceilings in mind.
• Keep your identity document and proof of address at hand, since these are usually what we ask for.
• Set a deposit limit before your first session, not after it: as a rule, daily, weekly and monthly limits are available.

How a deposit turns into play and back into a payout

From deposit to bonus stage

A qualifying deposit of €20 or more opens the matching welcome stage, and the bonus amount then has its own wagering. Slots usually count 100% towards it. Table games, as a rule, count about 10–20%.

From balance to withdrawal

Crypto payouts are processed in about 24 hours. Bank transfers usually take 3 to 5 business days. The monthly ceiling is, as a rule, €10,000.

Verifying your identity

When we ask

As a rule, we request verification before your first withdrawal.

What we ask for

We usually ask for an identity document, proof of address and a selfie with the document.

How we prepare and label the facts on our pages

One figure, one condition

Each amount appears beside the rule it belongs to: a minimum beside its stage, a ceiling beside its period, a wagering multiplier beside its base. Read together, they give the full picture.

Offers shown in full

An offer appears with all of its parts: the €1,500 package with the three deposits it spreads across, and the €20 minimum with each stage it unlocks.

Keeping pages current

When an offer or a limit changes, we update every page that mentions it at the same time, so the same figure reads the same wherever it appears.