Personal data at Magnetic Slots: what we process and why

Last updated: 25.10.2026

This policy describes how Magnetic Slots handles personal data when you visit us, open an account, deposit, play, withdraw or contact our support team. "We", "us" and "our" refer to Magnetic Slots; "you" means any visitor or account holder.

Who this policy applies to

It covers everyone who uses our games, cashier, account area or support, whether on a computer or in a phone or tablet browser. It applies from your first visit for as long as you use our service, and afterwards for any records we still hold.

Data you provide

  • Registration details. Sign-up usually asks for an e-mail address, a password and personal details.
  • Verification material. As a rule, we ask you to verify your account before a first withdrawal. The documents we usually request are an identity document, proof of address and a selfie with the document.
  • Payment information. The details needed to process deposits and withdrawals with the method you choose, whether a card, an e-wallet or a cryptocurrency.
  • Messages. Anything you send us through live chat or by e-mail.

Data created while you use our service

  • Deposits, withdrawals and their status.
  • Game sessions, bonus activity and wagering progress.
  • Limits, breaks or exclusions you set on your account.
  • Technical information that your browser or device sends as our pages load, such as the device type and browser settings.

Why we process it

We use personal data to open and run your account, process payments and apply bonus terms. The same data lets us confirm your identity and age, prevent fraud and misuse, answer your questions and respect the limits you choose. Activity records also help us keep our service running properly and meet the legal duties that apply to us.

Legal bases

Depending on the purpose, processing rests on one of these grounds: the contract between you and us when you hold an account; legal obligations, for example identity checks and record keeping; our legitimate interests, such as service security and fraud prevention, balanced against your rights; or your consent, for example for optional cookies or marketing messages. Where consent is the basis, you may withdraw it at any time; this does not affect processing carried out before.

Who may receive your data

We share personal data only where the purpose requires it, with:

  • payment providers that carry out deposits and withdrawals;
  • providers that help us verify identity and prevent fraud;
  • game studios, to the extent needed to run the game rounds you play;
  • technical service providers that host and support our service;
  • authorities, where the law requires disclosure.

Where data is transferred outside your country, the transfer is subject to the safeguards required by applicable data protection law.

Cookies and similar technologies

Necessary cookies keep you signed in and remember your settings. Optional cookies, such as those used for statistics or marketing, are set only with your consent, and you can change that choice later in your browser settings.

How long we keep data

We hold personal data for as long as your account is open and afterwards for as long as legal, accounting or dispute-related duties require. Data we no longer need is deleted or anonymised.

Protecting your data

We apply technical and organisational measures suited to the type of data and the risk involved, and we limit access to the people and providers who need it for their task. You help by keeping your password private and your devices locked.

Your rights

Under applicable data protection law you may have the right to:

  • access the personal data we hold about you;
  • correct inaccurate or incomplete data;
  • ask for erasure, where no duty to keep the data applies;
  • restrict or object to certain processing;
  • receive your data in a portable format;
  • withdraw consent you have given.

To exercise a right, contact our support team through live chat or by e-mail. If you are not satisfied with our reply, you can complain to the data protection authority of your country.

Age

Our service is for adults only: you must be 18+ and of the legal age in your country. Accounts are not intended for minors, and we use the age details you provide to confirm that you qualify.

Changes to this policy

When this policy changes, the new version replaces the current one, and the date at the top is updated to match.